Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at ftballfans2@gmail.com

Q. Are we a scam?

A.We are not a scam. We are expert at providing good quality football wears at lower price. Our            factory is located in Thailand. We have been in this industry for more than 7 years since 2017.

Q. Where do you ship from?

A. We ship from our factory in Thailand. As orders are customized, we need 2-3 days to process           your orders.

Q. How long will it take for my items to arrive?

A. Arrival time=processing time +delivery time. The processing time is 2-3 days. The delivery time    is normally 7-15 days. It will usually take 10-18 business days for all orders to arrive. Shipping       times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?

A. It will take usually between 2-5 business days.

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Is shipping really FREE?

A. Yes, shipping is Free Worldwide on orders over $29. On orders less than $29, we will charge an extra $5 as the shipment fee. 

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders by email. Please contact us if you don't receive one within 24 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to ftballfans2@gmail.com 

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.